Legal notices and conditions
Information about the company:
Domaines Vinsmoselle, Cooperative Society
Registered office: 12, route du Vin – L-5450 Stadtbredimus BP 40 – L-5501 Remich
Phone: +352 23 69 66-1
Fax: +352 23 69 91 89
Email: info@vinsmoselle.lu
VAT number: LU 11468149
Trade Register: Section B, No. 7274, 11.5.1966
Ministerial establishment permit: No. 6094, 2.6.1966
NACE Code: 15.931
Information regarding supplies:
Unless otherwise stated on the product fiche, wines and ciders in 75 cl format are sold in cartons of 6 bottles. The prices shown are per unit of packaging. Other formats (including 37.5 cl, 150 cl or any other specific format) are sold per unit. The applicable unit of sale is systematically specified on the product fiche and mentioned in the order confirmation. Gift sets are sold according to the composition indicated in the item description.
Our prices are expressed in euros, including the legal VAT rates of the Grand Duchy of Luxembourg: 14 % (for wines), 17 % (for crémants and spirits) and 3 % (for non-alcoholic beverages), included.
Delivery to the Grand Duchy of Luxembourg is offered for all orders with a value of €200 or more. For orders with a value of less than €200, a delivery fee will be charged. The amount of this fee will be specified during the order process, before it is validated.
For orders destined for a country other than the Grand Duchy of Luxembourg, we invite our customers to contact our export shipping service at commandesexport@vinsmoselle.lu To request their offer including customs clearance, taxes and shipping costs from the respective destination country. The products offered are available based on availability. We cannot be held responsible for a shortage or a limited stock. The photos are non-contractual.
Deliveries made to the Grand Duchy of Luxembourg are carried out by the Domaines Vinsmoselle. For deliveries outside the Grand Duchy of Luxembourg, the Domaines Vinsmoselle rely on external transport providers. Delivery times are given as an indication and may vary depending on the destination, logistical constraints and transport conditions.
Processing of claims:
Any claim regarding the delivered goods must be reported within 8 days of receipt to Domaines Vinsmoselle.
In the event of a claim, please contact:
Domaines Vinsmoselle
BP 40 – L-5501 Remich
Phone: +352 23 69 66-1
Fax: +352 23 69 91 89
Monday to Friday from 8:00 a.m. to 12:00 p.m. and from 1:00 p.m. to 4:00 p.m. (local time).
Or at the following address: reclamations@vinsmoselle.lu
Please specify the nature of your complaint.
If it turns out that the items delivered do not correspond to the items ordered (error in the grape variety or official classification, or even in the range/brand), Domaines Vinsmoselle undertakes to send back the exact order after the return of the incorrect items (return costs are at the expense of the sender), or to refund the possible difference between the incorrect order and the amount of the order that should have been delivered, if proof of the error is sent to us.
Protection of customer data and respect for privacy:
Domaines Vinsmoselle undertakes to comply with the legal provisions within the framework of the new data protection regulation of May 25, 2018 and any other privacy policy.
Your personal information will be used and stored solely in connection with processing customer orders, including billing and shipping.
If you have accepted it on our site by filling out the «Contact Us» or «Newsletter» form, Domaines Vinsmoselle undertakes to use your personal details exclusively to respond to your request and to send you information from Domaines Vinsmoselle. We treat your personal data as confidential information.
In the event of an order, the customer's data are stored on the website. Simultaneously, upon receipt of the order, they are added to the internal customer management system at Domaines Vinsmoselle and will remain secure there.
Right of access and rectification of personal data:
Our customers have the right to access and rectify their personal data by calling +352 23 69 66-1 or by email at data@vinsmoselle.lu. Customers have the right to modify, delete, or limit the use of their personal data. The customer may exercise these rights only within the framework of the applicable legislation. If they are not satisfied, the customer also has the right to file a complaint with the national data protection commission (https://cnpd.public.lu).
Payment security:
Payment for orders is made online by credit card, PayPal or bank transfer to the order of Domaines Vinsmoselle. Payments by credit card are secured via the Luxembourg-based transaction company CETREL. Thus, Domaines Vinsmoselle never has access to the bank card numbers of their customers during the entire payment process.
Use of the website:
Domaines Vinsmoselle is not responsible for any damage caused by the improper use of the data contained on this site. Prices may be subject to periodic changes in the event of the unavailability of a vintage.
Domaines Vinsmoselle disclaims any liability for damages caused by the use of this site. All photos, information and graphics contained on our site are the property of Domaines Vinsmoselle or the respective authors and owners.
Applicable laws and competent jurisdiction:
These general terms and conditions of sale are subject to the application of Luxembourg law. The court of the registered office of Domaines Vinsmoselle is the sole competent authority for any dispute arising from the application of these general terms and conditions of sale.

















