60 years of Domaines Vinsmoselle Celebrate with us – receive a complimentary 60th anniversary edition bottle with every VIGNUM case.

Free delivery in Luxembourg on orders over €200.

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Legal notices and conditions

Company Information:

Domaines Vinsmoselle, Société coopérative
Headquarter: 12, route du Vin – L-5450 Stadtbredimus BP 40 – L-5501 Remich
Phone: +352 23 69 66-1
Fax: +352 23 69 91 89
Email: info@vinsmoselle.lu
VAT number: LU 11468149
Commercial Register: Section B, No. 7274, 11.5.1966
Ministerial Business Permit: No. 6094, 2.6.1966
NACE Code: 15.931

Supplier Information:

Unless otherwise stated on the product page, wines and Crémants in 75 cl bottles are sold in cases of 6 bottles. The prices displayed are per sales unit. Other formats (including 37.5 cl, 150 cl or any other specific format) are sold individually. The applicable sales unit is always specified on the product page and reiterated in the order confirmation. Gift sets are sold according to the composition indicated in the product description.

Our prices are expressed in euros, including the legal VAT rates of the Grand Duchy of Luxembourg: 14 % (for wines), 17 % (for crémants and spirits) and 3 % (for non-alcoholic beverages), included.

Delivery within the Grand Duchy of Luxembourg is free of charge for all orders with a total value of €200 or more, including VAT. For orders below €200 including VAT, delivery charges will apply. The applicable delivery costs will be displayed during checkout, before the order is confirmed.

For deliveries outside the Grand Duchy of Luxembourg, please contact our Export Department directly at commandesexport@vinsmoselle.lu to request a quotation covering customs clearance, taxes and shipping costs to the respective destination country. All products offered are subject to availability. We cannot be held responsible for any stock shortages or stock limitations. Product images are for illustrative purposes only and may differ from the actual products.

Deliveries made to the Grand Duchy of Luxembourg are carried out by Domaines Vinsmoselle. For deliveries outside the Grand Duchy of Luxembourg, Domaines Vinsmoselle rely on external transport providers. Delivery times are given as an indication and may vary depending on the destination, logistical constraints and transport conditions.

Complaints Procedure

Any complaint concerning the goods delivered must be submitted to Domaines Vinsmoselle within 8 days of receipt.

In case of claim, please contact:
Domaines Vinsmoselle
BP 40 – L-5501 Remich
Phone: +352 23 69 66-1
Fax: +352 23 69 91 89
Monday to Friday from 8:00 a.m. to 12:00 p.m. and from 1:00 p.m. to 4:00 p.m. (local time).
Or at the following address: reclamations@vinsmoselle.lu

Please specify the nature of your complaint.

If the delivered products do not correspond to those ordered (for example, an error in the grape variety, official classification, product range or brand), Domaines Vinsmoselle undertakes to resend the correct order once the incorrectly delivered items have been returned (return shipping costs being at the sender’s expense), or to refund any difference between the amount paid for the incorrect order and the amount that would have been payable for the correct order, provided that proof of the error is submitted to us.

Customer Data Protection and Privacy:

Domaines Vinsmoselle is committed to complying with the legal requirements of the General Data Protection Regulation (GDPR), which came into effect on 25 May 2018, as well as all other applicable data protection and privacy regulations.

Your personal data will be collected, processed and stored exclusively for the purpose of managing and fulfilling your orders, including invoicing and delivery.

If you have given your consent on our website by completing the “Contact Us” or “Newsletter” form, Domaines Vinsmoselle will use your personal data exclusively to respond to your enquiry and to send you updates and information about Domaines Vinsmoselle. We treat all your personal data as strictly confidential.

Customer data is stored on our website and is also added to Domaines Vinsmoselle’s internal customer management system upon receipt of an order, where it is kept secure.

Right of access and rectification of personal data:

Our customers have the right to access and rectify their personal data by calling +352 23 69 66-1 or by email at data@vinsmoselle.lu. Customers have the right to modify, delete, or limit the use of their personal data. The customer may exercise these rights only within the framework of the applicable legislation. If they are not satisfied, the customer also has the right to file a complaint with the national data protection commission (https://cnpd.public.lu).

Payment security:

Orders can be paid online by credit card, PayPal or bank transfer payable to Domaines Vinsmoselle. Credit card payments are securely processed by the Luxembourg-based payment service provider WORLDLINE. Domaines Vinsmoselle never has access to customers’ credit card details at any point during the payment process.

Website usage :

Domaines Vinsmoselle is not responsible for any damage caused by the improper use of the data contained on this site. Prices may be subject to periodic adjustments due to the unavailability of certain vintages.

Domaines Vinsmoselle shall not be held liable for any damage resulting from the use of this website. All photographs, information and graphics displayed on our website are the property of Domaines Vinsmoselle or their respective authors and rights holders.

Applicable laws and competent jurisdiction:

These General Terms and Conditions of Sale are governed by Luxembourg law. The courts of the jurisdiction in which Domaines Vinsmoselle’s registered office is located shall have exclusive jurisdiction over any dispute arising from the application of these General Terms and Conditions of Sale.