Privacy Policy
We take the respect for your privacy and the confidentiality of the data that we are required to process as part of our business very seriously.
Our privacy policy applies to visitors to our website domainesvinsmoselle.lu
Responsible for data processing
The data controller designates the entity responsible for how personal data is and will be processed, transmitted, and stored.
The website editor also acts as the data controller:
Domaines Vinsmoselle S.C.
Château de Stadtbredimus
L-5450 Stadtbredimus
Trade and Companies Registration Number: B7274
VAT number within the EU: LU11468149
The data controller can be contacted by phone at (+352) 23 69 66-1 or by email: info@vinsmoselle.lu.
Personal data collected
Technical data
When you browse our website, we may process certain technical data:
- type and version of the browser and screen resolution
- operation system and type of terminal (computer, mobile device, tablet)
- Session statistics
- navigation flow and clicks
- IP address
This data is stored in an anonymous manner and does not allow you to be identified.
Newsletter
If you subscribe to our newsletter, we record your email address and your IP address.
Online orders
When placing an order in our online shop, we collect personal data:
- Name and first name
- genre
- company
- address
- countries
- Email address
- phone number
- personalized message
- default language
- Products ordered
- delivery address
- payment method
This data is stored by the data controller for a period of 10 years. Some of the data is transmitted to other providers to ensure the execution of the order (e.g., provider of the online payment system, carrier, etc.).
The storage duration of your data may vary depending on the provider, and the data are subject to the privacy policies of the different providers. All of the providers are located within the Grand Duchy of Luxembourg.
Online shop user account
Creating a user account is mandatory in order to place an order in our online shop. When creating a user account, we collect personal data:
- Name and first name
- genre
- company
- address
- Email address
- phone number
- password
This data is necessary to identify you in our system and to secure access to your user account.
User account “members”
When creating a user account, we collect personal data:
- Name and first name
- genre
- company
- address
- Email address
- phone number
- password
This data is necessary to identify you in our system and to secure access to your user account.
Obtaining your personal data
We collect personal data that you voluntarily provide to us by subscribing to our newsletter, filling out contact forms and sending us an email.
We also collect data from your use of the website and its services when you visit web pages and fill out forms.
Use of your personal data
A cookie is a small text file deposited on the terminal (computer, mobile device) during your visit to a website. This cookie allows the terminal to be identified during each visit to the website for the duration of the cookie’s validity.
We use several types of cookies:
Necessary cookies
This type of cookie is essential for navigating the website. If these cookies are blocked by the browser, you may no longer be able to enjoy certain features of the site. These cookies are sent exclusively by our website.
Cookies preferred
These cookies allow us to improve and optimize the functioning of the website by offering you personalized features (e.g., preferred language displayed). If these cookies are blocked by the browser, you will no longer be able to enjoy the personalized features. These cookies are sent by our website and by third parties.
Please refer to the list of subcontractors at the bottom of this page to find out what types of cookies are sent by third parties.
Analytical cookies
These cookies allow us to create usage statistics for our website. These data are essential for improving our website. We assume that we have a legitimate interest in sending analytical cookies and that your prior consent is not required.
Opposition to cookies
Some of our suppliers provide “opt-out” solutions that allow tracking of their services to be blocked:
Most internet browsers can be configured to alert users of attempts to install cookies or to limit the type of cookie they accept. Please refer to the help section of your browser to learn what options your browser offers.
Legal bases
We collect personal data on the following bases:
- For the preparation and execution of the service contract
- For the adaptation and improvement of our offer
- To comply with legal obligations
- For our legitimate interest
- To defend our interests in the context of legal proceedings
- For commercial purposes if we have received your consent
Duration of storage of your personal data
We do not retain personal data for longer than necessary to achieve the specific objectives for which the information was collected.
Personal data is kept for an appropriate period for each type of data. These retention periods may vary depending on the purpose for which the data was collected:
- legal and contractual retention obligations
- prescription periods during which the persons concerned may assert their rights in court against our company
- good practices
- commercial objectives of our company
The maximum retention period for personal data is 10 years.
Protection of your personal data
We use various technical and organizational measures to protect your personal data from any disclosure to unauthorized persons.
Sharing with third parties and countries where your personal data is stored
We may share the data internally for organizational reasons and with different providers in accordance with the contractual arrangements in force with them.
Some personal data is transferred to subcontractors as part of subcontracting contracts. The subcontractors confirmed on 25.05.2018 that they process the data entrusted to them in accordance with the GDPR (General Data Protection Regulation).
Your rights
In accordance with Regulation (EU) 2016/679 on the protection of individuals with regard to the processing of personal data and on the free movement of such data, you have the right to access, rectify and, where appropriate, delete the information concerning you. You also have the right to withdraw your consent at any time and, for legitimate reasons, the right to object to the processing of your data.
Please note that some of the rights set out above may be limited when we have a superior interest or a legal obligation to continue processing the data.
If you wish to exercise these rights, please contact the data controller using the contact details provided above on this page.
You also have the option to file a claim with the National Commission for the Protection of Data with its headquarters at 1 Avenue du Rock’n’Roll, L-4361 Esch-sur-Alzette.
This website uses cookies. Cookies allow us to customize content and ads, offer social media-related features, and analyze our traffic. We also share information about the use of our site with our social media, advertising, and analytics partners, who may combine it with other information you have provided to them or that they have collected during your use of their services.
Cookies are small text files that can be used by websites to make the user experience more efficient.
The law states that we can only store cookies on your device if they are strictly necessary for the operation of this site. For all other types of cookies, we need your permission.
This site uses different types of cookies. Some cookies are placed by third-party services that appear on our pages.
At any time, you can modify or withdraw your consent from the Cookie Declaration on our website.
To learn more about who we are, how you can contact us, and how we process personal data, please see our Privacy Policy.
Please indicate the identifier of your consent and the date on which you contacted us regarding your consent.
Your consent applies to the following domains: shop.vinsmoselle.lu, www.vinsmoselle.lu
Your current status: Refuse.
ID of your consent: aC0JsoSA6V2nf8fSckHyzQhO+DMP7+4l+16m8LH42Tb4YnziH2TKAw==Date of consent: Tuesday, April 28, 2026 at 15:40:06 UTC+2
