Contact us
For any suggestions, please don't hesitate to contact us:
For your orders
Luxembourg
Export
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We answer to
your questions
Can't find the answer to your question? Contact us directly via the form above.
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You can reach us via our contact form, by phone at +352 23 69 66 – 1 or by email at info@vinsmoselle.lu.
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Our “headquarters” address: BP 40, L-5501 Remich and 12 route du vin, L-5450 Stadtbredimus.
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Yes: you will be asked to confirm that you are at least 18 years old (or the legal drinking age in your country).
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Yes, we offer guided tours (upon reservation only) in French, German, English and Luxembourgish in our cellar in Wormeldange.
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Yes, tastings are offered and can be booked online via this link: https://sightseeing.lu/search?q=domaines+vinsmoselle. They are only available to those over 16 years of age, the legal drinking age in Luxembourg.
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For groups of 10 or more, venue hire or any other enquiries, please contact our Tourism Department on +352 26 66 14 20 or by email at tourisme@vinsmoselle.lu.
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Payment can be made online by credit card, PayPal or bank transfer.
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Yes: card payments are secure via worldline, and Domaines Vinsmoselle never has access to the bank card numbers during the payment process.
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Delivery within Luxembourg is free for orders of €200 or more (incl. VAT). For orders below €200, a delivery fee of €10 applies.
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Please note that the prices displayed on our website apply exclusively to the Grand Duchy of Luxembourg. As excise duties and taxes are payable in the country of consumption, the final prices may vary depending on the destination country's VAT rates, applicable customs duties and shipping costs. For deliveries outside Luxembourg, please contact our Export Department to request a personalised quotation. (, Phone: +352 23 69 83 13 or by email at commandesexport@vinsmoselle.lu)
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For deliveries within Luxembourg, your order will be delivered by our own drivers.
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You can find the packaging details for our wines and Crémants directly when adding an item to your basket. Our 75cl wines and Crémants are sold in cases of 6 bottles. For gift sets, magnums, larger bottle formats and other specific products, please refer to the information provided on each product page. These details are also displayed when adding the item to your basket.
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All products listed on our website are only available for delivery in Luxembourg. For any requests for delivery outside of Luxembourg, please contact our export department commandesexport@vinsmoselle.lu by phone at +352 23 69 83 13.
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Any complaint, regardless of its nature, must be reported as soon as possible and no later than 8 days after receipt or purchase of the goods. Upon receipt of your complaint, we undertake to provide a response within 5 working days. Please send details of your complaint, together with the necessary supporting evidence (delivery note, carrier's receipt, photographs, etc.), to the following email addresses:
- commandes@vinsmoselle.lu & reclamations@vinsmoselle.lu if you reside in Luxembourg and/or your claim concerns a purchase made in Luxembourg.
- commandesexport@vinsmoselle.lu & reclamations@vinsmoselle.lu if you do not reside in Luxembourg and/or your order concerns a purchase made abroad.
- reclamations@vinsmoselle.lu in all other cases.
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On the contact form, the data is used solely to process your request.
An account is required to make a purchase through our online shop. Certain order-related data is retained for 10 years and may be shared with service providers involved in processing your order (e.g. payment providers and delivery companies).

















